Our products are of highest quality standards available and returns are very rare, however if for any reason you are not satisfied please return the unused product portion, in original packaging, within 7 days for refund of original product cost less any discounts and shipping costs. or Email firstname.lastname@example.org for return envelope with your return request .
We do not offer exchange on any botanical product.
Send return to our main office on your order shipping label or email email@example.com for return address or return shipping label
Please note , our return policy does not apply to wholesale / bulk purchases as stated on those listings . Refunds requests apply to retail purchases only. The refund amount is calculated based on the original product cost less any discounts and shipping costs. We do not offer exchanges on any botanical product. All refund requests must be made within 7 days of purchase. Refunds will not be considered on fully used product.
*** Returns are not resold and are used for quality control purposes only.
Credit will be applied to the card used for the order upon receipt of the returned product in original packaging. Any refund is based on original product cost less any discounts and shipping.